Loved having a washer in the room, and the bed was super comfy 😊. the amenities were top-notch too!

Gorgeous hotel, immaculate rooms, nice area. New building and rooms with my laundry. Exceptional and polite staff at all times. Early check-in, parking nearby. Awesome stay, as always...

The hotel provides a TOP-NOTCH service. Its rooms are spacious with my laundry.

Convenient location close to both business and tourist areas, including dining options and the Imperial Palace. 🏰 Enjoy a variety of dining choices right in the lobby.

We were blown away by Hoshinoya. The beautiful ryokan-inspired rooms and serene atmosphere made us feel like we were in a traditional Japanese oasis. The hot springs on the 17th floor were incredibly relaxing, and we loved the peaceful tea lounges on every floor. The staff went above and beyond to ensure our stay was perfect, even accommodating last-minute requests. We enjoyed the in-room breakfast service, which was delicious and convenient. we highly recommend Hoshinoya for an authentic and unforgettable experience.

The location is great, near the subway and financial district, in a vibrant Chiyoda district that is definitely worth exploring.

Clean and comfortable rooms with spacious bathrooms. Convenient location with nearby subway station. Amazing rooftop hot springs with stunning views of the city. Excellent customer service and complimentary snacks and drinks in the private lobby. Authentic Japanese experience with tatami flooring and a tea ceremony.

hoshinoya tokyo - exceeded all expectations. perfect blend of tradition and contemporary design. comfortable rooms, helpful staff, and a rooftop onsen for relaxation. ideal location near tokyo station and popular areas. a top choice for an authentic and luxurious japanese experience!

Missed english-speaking staff.

Amazing staff, impeccable decor, high-quality materials, magical onsen, perfect location for professionals. Modern ryokan with spacious rooms, cool TV in the mirror, deep bath, and tea room on each floor. Stunning onsen stocked with amenities. Lively area near convenient shops and Tokyo Station. Spectacular service, beautiful baths on the roof, free snacks and drinks, 24-hour hot springs bath. Small but good breakfast, optional fancy upgrade available. Enjoyable activities provided daily. Wish I could stay longer. 🌟

Beautiful hotel, excellent location, direct access to subway, complimentary drinks and treats, rooftop hot springs, authentic Japanese experiences.

Not one thing.

Central location, hot spring, clean room, friendly staff, lounge on each floor.

No memorable service.

Our stay at this hotel was truly exceptional. From the moment we arrived, we were greeted with impeccable service and a warm atmosphere. The hotel facilities were top-notch, with a unique touch of Japanese tradition and modernity. The cleanliness of the entire hotel was impeccable, with tatami floors and a barefoot policy adding to the authenticity. The rooftop hot spring was a wonderful experience, providing a relaxing atmosphere and stunning city views. The staff were incredibly friendly and attentive, always ready to assist with any request. The hotel's location in the Central Business District was convenient and easily accessible, with the subway station located right next to the hotel. We were able to explore the city easily and even find taxis when needed.

There was nothing we didn't like.

The hotel is located in a great location close to public transportation, the Imperial garden, and other popular areas. The hotel facilities are clean and well-maintained, especially the hot spring on the rooftop. The breakfast was delicious and the staff was friendly and helpful.

Nothing it was perfect.

During my Christmas stay, I was impressed by the stunning boutique hotel I chose. The beautiful rooms and modern ryokan experience were exactly what I was looking for. Additionally, the rooftop onsen provided a truly relaxing and enjoyable experience.

One of the downsides of my stay was the formal atmosphere, which made it a bit difficult for me to fully relax. However, I understand that striking the right balance between luxury and relaxation can be a challenge for many hotels.

The complementary snacks and drinks were quite delicious. the location was a great feature, as it was close to many tourist spots yet situated in a quieter area. the hot spring on the rooftop was also quite nice and the perfect way to relax after a long day of sightseeing.

The breakfast was not up to par. It was just toast and tea, which took forever to make.